Tatum Telephone ~ Lifeline FAQ
LITE-UP TEXAS
The state of Texas offers LITE-UP TEXAS (Low Income Telephone and Electric Utilities Program). This program provides for a 10 percent discount on electric rates and a reduction of monthly telephone bills (Lifeline) and telephone installation charges (Link-up) to all qualified low-income customers.
How much can I save on my phone bill?
You could save up to $13.50 per month for local service. This benefit applies to a customer’s local primary single line connection at the customer’s principal place of residence.
How do I know if I’m eligible?
You’re eligible if you receive, or in your household resides a person who receives or has a child who receives, benefits from at least one of the following programs:
- Medicaid
- Low-Income Home Energy Assistance Program support (LIHEAP)
- SNAP – Supplemental Nutrition Assistance Program (formerly listed as
Food Stamps)
- Federal Public Housing Assistance
- Supplemental Security Income (SSI)
- QMB or Temporary Assistance to Needy Families (TANF) support
- or if the current total household income is at or below 150 percent of the federal poverty guidelines.
How do I apply?
You can apply for Lifeline discounts by calling toll free 1-866-4LITEUP (1-866-454-8387) or by contacting your local telephone company. If you participate in any of the programs mentioned above, you will be asked to provide proof of your eligibility by providing documentation verifying your participation. Lifeline benefits will become effective following proof of eligibility.
Link-Up
Link-Up helps households pay the installation charge for telephone service. Link-up will assist in the cost of installing local phone service in your home, but Link-up does not cover any additional cost such as inside wiring or other customer request.
How much will I save by using Link-Up?
Link-Up will pay 50% of primary single line connection installation charges or $30, whichever is less, at the customer’s principal place of residence.
How do I know if I am eligible?
If you qualify for Lifeline you also qualify for Link-Up. To apply for Link-Up you will follow the same application process as Lifeline and the same proof of eligibility as Lifeline.
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